100% On Time Guarantee

Our services are GUARANTEED. We will have your documents to you in time for your trip. Period.

We don't have complete control of the actions and decisions of the embassies, consulates and other government officials involved in the issuing process, we completely guarantee ALL actions over which we do have control. If we fail to return your documents in time for your trip, we'll refund our service fees to you.

Disclaimer: US Passport Visa and Passport & Visa Specialists is a private travel document courier service that represents its clients in presenting official passport and visa applications to U.S. and foreign government agencies, and is not affiliated with any such agency. Failure to follow US Passport Visa and Passport & Visa Specialists order instructions may result in the delay or rejection of applications. Please note that all aforementioned requirements, processing times, and fees are based upon US Passport Visa and Passport & Visa Specialists previous experience, and may vary according to the answers in your application, and are subject to change without notice. The issuance of a travel document is entirely at the discretion of the issuing authority, and each country's immigration officials make the final entry decision even with valid documentation. US Passport Visa and Passport & Visa Specialists makes no guarantee that any issuing authority will issue any document in a timely manner; our guarantee is limited to us taking reasonable actions to foster issuance of your document within the time specified. By sending applications to US Passport Visa and Passport & Visa Specialists, you accept the above and specifically hold that US Passport Visa and Passport & Visa Specialists is not liable for the action or inaction of any government body, nor for any delays, loss of documents or materials occasioned by such services or by any delivery services such as FedEx, UPS, or the US Postal Service. Damage compensation is not available.